Returns

We accept returns on unopened, unused physical products within 30 days of delivery.

To start a return, please contact us first at [email protected]. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Opened hemp products, body care items, teas, consumables, or personal-use products cannot be returned once opened.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and a photo of the issue.

If the mistake was ours, we will make it right with a replacement, exchange, or refund.

Class Packs, Services & Bookings

Class packs, drop-in classes, workshops, Ceragem sessions, consultations, and other in-person services are virtual/in-person purchases. Nothing is shipped.

Class packs are held under your name at Shanti Life Collective. When you arrive for class, simply check in by name.

If you need help with a class pack, booking, or service purchase, please contact us.

Cancellations

Orders may be cancelled within 24 hours of purchase if they have not already been processed, packed, shipped, or used.

Class packs and service purchases may be reviewed on a case-by-case basis. Please contact us as soon as possible if you need help.

Refund Timing

Approved refunds are issued back to the original payment method. Processing time depends on your bank or card provider.

Shipping

Physical products are shipped within the United States.

Shanti Life does not ship internationally at this time.

Please make sure your shipping address is correct at checkout. We are not responsible for packages that cannot be delivered because of an incorrect address.

Questions

For any questions about returns, shipping, class packs, or service purchases, contact us at [email protected].